Retail Customer Service Representative

Requisition ID: 34547 

In the role of Full-Time Retail Customer Service Representative working in Milwaukee, WI you will be part of the Guest Relations Team. You will provide great customer service to our guests ensuring a positive, informative, and quality guest experience. You will enhance the tour experience through the sale of branded merchandise at “Miller, The Brewery Shop.” You will create inviting merchandising displays, operate POS Register systems as well as assist in the prepping, tagging, and stocking of all retail merchandise. Successful candidates will consistently maintain and provide a knowledgeable and friendly customer experience while adhering to all MCBC safety protocols. This position reports to the Retail Supervisor.

What You'll Be Brewing: 

• You utilize strong customer service skills to provide an inviting atmosphere for our guests.
• You possess the ability to work well in a diverse, team-oriented environment with strong communication skills.
• You can handle moderate lifting (up to 50 lbs.), standing/sitting for extended periods of time and/or significant walking & climbing of stairs daily.
• You have strong organizational and time-management skills.

Key Ingredients:

• You love a challenge. You complete complex projects quickly and adeptly with your understanding of the business priorities.
• You build relationships and collaborate to get to the desired outcome.
• You take accountability for results – acting with integrity and honoring commitments.  
• You have a thirst for learning – you are always looking for ways to learn and help one another grow.  

Beverage Bonuses:

• We care about our People and Planet and have challenged ourselves with stretch goals around our key priorities 
• We care about our communities, and play our part to make a difference – from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are 
• Engagement with a variety of Business Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization 
• Ability to grow and develop your career centered around our First Choice Learning opportunities 
• Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, 401k option with incredible employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with amazing resources 
• On site Pub, access to cool brand clothing and swag, top events and, of course... free beer and beverages! 
• Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences 

Molson Coors is committed to an inclusive workplace.  We’re an equal opportunity employer and invite applications from candidates of all backgrounds, race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic. If you have a disability and believe you need a reasonable accommodation during the application or recruitment processes, please e-mail jobs@molsoncoors.com.