Process Lead - Beverage Customer Supply

Requisition ID: 40405 

Cheers to creating an incredible tomorrow! 

At Molson Coors, we tackle big challenges and defy the status quo.  With a proud legacy of excellence, an incredible portfolio of beer, seltzers, spirits, and non-alcohol brands, and a bold vision for our future... we’re on the path to transforming the beverage industry.  That requires remarkable individuals who are curious, tenacious, and never afraid to fail forward.

We seek, value and respect everyone’s unique perspectives and experiences knowing that we are stronger together.  We collaborate as a team and celebrate each other’s successes.

Here’s to crafting careers and creating new legacies.

Crafted Highlights:   

In the role of Process Lead, Beverage Supply & Service, based in Milwaukee, WI, you will have end‑to‑end ownership of customer supply execution processes and performance for assigned routes‑to‑market and portfolios. You will ensure customer service, inventory health, and supply plans are executed consistently, efficiently, and in alignment with enterprise standards.

The Process Lead is accountable for defining ways of working, governing execution, and leading a team of Analysts and Senior Analysts who deliver day‑to‑day customer supply execution. You will monitor performance trends, anticipate risks, and drive cross‑functional alignment to resolve systemic issues impacting service, inventory, or supply continuity.

This position reports to the Manager, Beverage Customer Supply supporting NonAlc &

Incubation Integration, partnering closely with Supply Planning, Commercial, Sales Operations, and Distribution Teams, and serves as an escalation point for complex tradeoffs and execution decisions.

What You’ll Be Brewing: 

• Lead and develop a team of Customer Supply Analysts and Senior Analysts through regular coaching, performance management, and career development conversations.
• Own and govern end‑to‑end customer supply execution processes, including demand translation, ordering, inventory management, shipment execution, and exception management.
• Define, implement, and continuously improve standard processes, SOPs, and service routines to ensure consistent execution across portfolios and routes‑to‑market.
• Monitor service performance, inventory health, forecast accuracy, and execution metrics; identify systemic risks and lead corrective actions.
• Serve as the escalation point for complex supply issues, tradeoffs, and decision points; align stakeholders, document impacts, and make or elevate decisions as appropriate.
• Partner with Supply Planning on short‑ and long‑term strategies, ensuring execution readiness for capacity changes, brand innovation, and portfolio transitions.
• Lead customer supply readiness for incubation initiatives, new partners, and process changes by ensuring ordering, forecasting, reporting, and issue‑resolution frameworks are designed and adopted.
• Drive cross‑functional collaboration by establishing clear SLAs, communication cadences, and decision rights across key partners.
• Champion continuous improvement by identifying opportunities to simplify execution, enhance visibility, standardize KPIs, and leverage technology or automation.
• Communicate performance, risks, and improvement opportunities to senior leadership with clear insights and recommendations.

Key Ingredients:  

• You are an authentic leader. You value and respect differences and believe inclusion and belonging is the key to collaboration and a winning team culture

• Bachelor’s degree in Supply Chain, Business, Manufacturing, or related field (MBA preferred or equivalent experience).
• 5+ years of progressive experience in customer supply, supply planning, logistics, or operations, including people leadership.
• Strong understanding of inventory management, forecast accuracy, order fulfillment, and service performance drivers.
• Experience operating in a matrixed, cross‑functional environment with multiple stakeholders.
• Advanced Excel, ERP (SAP), and reporting/analytics tool experience.

• You love a challenge. You complete complex projects quickly and adeptly with your understanding of the business priorities
• You build relationships and collaborate to get to the desired outcome  
• You take accountability for results – acting with integrity and honoring commitments  

• You have a thirst for learning – you are always looking for ways to learn and help one another grow  
• You exhibit our core values

Beverage Bonuses:  

• Flexible work programs that support work life balance including a hybrid work model of 4 days in the office
• Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, retirement plan options with incredible employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with amazing resources
• On site Pub, access to cool brand clothing and swag, top events and, of course... free beer and beverages! 
• We care about our People and Planet and have challenged ourselves with stretch goals around our key priorities  

• We care about our communities, and play our part to make a difference – from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are 
• Engagement with a variety of Business Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization 
• Ability to grow and develop your career centered around our First Choice Learning opportunities
• Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences  

Molson Coors is an equal opportunity employer.  We invite applications from candidates of all backgrounds, race, color, religion, sex, national origin, age, disability, veteran status or any other characteristic. If you have a disability and believe you need a reasonable accommodation during the application or recruitment processes, please e-mail jobs@molsoncoors.com. 

Pay and Benefits:

At Molson Coors, we’re committed to paying people fairly and equitably for the work they do.

Job Posting Total Rewards Offerings: $96,600.00 - $126,700.00 (posting salary range) + 15% target short term incentive + $23,000 on average spent on benefits per employee, including but not limited to health, dental, vision, retirement with above market employer match, wellness incentives and EAP + paid time off (including holidays, vacation days and sick days).

The posting range provided above for salary is what we, in good faith, believe we would pay for this role at the time of this posting.  We ultimately pay based on a number of non-discriminatory factors that inform pay decisions including but not limited to the required work location, previous work experience, skill set and internal equity.