Infrastructure Ops Manager

Requisition ID: 27696 

A Career in Beer and Beyond: 

Our purpose at Molson Coors Beverage Company is to brew beverages that unite people to celebrate all life’s moments.  We’ve been brewing iconic brands for over 350 years and are now proud to be offering a modern portfolio that expands beyond the beer aisle.   

We are Talent Brewers with our culture rooted in our core Values.  We believe in our brands and our people, and that diversity WITH inclusion is the key to a winning team culture.  We want you to join our team of brand ambassadors who believe the world is full of untapped opportunities.  So, if you get excited about making a real difference as part of a winning team like we do, we want to hear from you.  

The Headlines:   

In the role of Infrastructure Operations Manager – Cloud Environments working in Milwaukee, WI you will be part of the IT Global Infrastructure & Environment team. The person ensures key IT infrastructure services delivered to Molson Coors business are both efficient & effective. This role is accountable for the oversight of 3rd party IT Service Providers to ensure the ongoing operation, maintenance and support of either Molson Coors global compute infrastructure.  At Molson Coors, IT services are delivered through multiple outsourced Global service providers and Cloud Providers (Microsoft Azure, Amazon AWS, Google). These IT services support critical business operations and directly affect make-ship-sell beer processes, as such this role has significant responsibility in ensuring the services delivered from those outsourced providers operate without issue.

This position reports to the Director of Infrastructure Environment and works closely with application teams, supply chain, finance, international business units, cloud providers and our managed service providers. 

The Responsibilities: 

• Responsible for managing relationships with third parties and internal staff to ensure the effective running of IT infrastructure, ensuring consistent adherence to and proper execution of agreed policies and procedures by all parties while identifying and developing process and solution improvement opportunities.
• Maintain highly available and fault-tolerant cloud architectures, including VPCs, EC2 instances, load balancers, and auto-scaling groups.
• Accountable to ensure activities associated with the monitoring, capacity planning, CMDB accuracy, analysis and reporting of infrastructure service provider performance versus SLA’s and agreed requirements are in place and effective.
• Accountable to address service delivery infrastructure outages, incidents and problems ( following ITIL best practices), ensure proactive plans are in place  to identify and fix root cause analysis findings
• Escalation point for IT infrastructure operations concerns from the business and IT Management. Accountable to ensure all business impacts are identified, discussed and communicated to the appropriate leadership teams as part of the service delivery and reporting cycle.   

The Other Qualifications: 

• You have a bachelor’s degree in information technology, computer science OR equivalent experience (5+ years) in the field of modern infrastructure support and design.
• You have at least 8 years experience in with IT infrastructure in server, storage, virtualization, cloud.
• You have at least 2 years of experience managing or leading insourced and/or outsourced operations teams in a large-scale mission critical environment
• You have experience in AWS or Azure cloud platforms with large enterprise footprint being managed.  Certifications are plus!
• You have experience with data center: Server, storage, hardware & operating systems software management processes and technologies. (e.g. Highly skilled in VMWARE and associated server and storage architectures/infrastructures).  OS experience in Microsoft and Linux (SUSE or RHEL) a must
• Travel 20% or Less
• You love a challenge. You complete complex projects quickly and adeptly with your understanding of the business priorities
• You build relationships and collaborate to get to the desired outcome  
• You take accountability for results – acting with integrity and honoring commitments  
• You have a thirst for learning – you are always looking for ways to learn and help one another grow  
• You exhibit our core values

Work Perks that You Need to Know About:  

• Flexible work programs that support work life balance including a hybrid work model of 3 days in the office
• We care about our People and Planet and have challenged ourselves with stretch goals around our key priorities  
• We care about our communities, and play our part to make a difference – from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are 
• Engagement with a variety of Employee Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization 
• Ability to grow and develop your career centered around our First Choice Learning opportunities
• Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, 401k option with incredible employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with amazing resources
• On site Pub, access to cool brand clothing and swag, top events and, of course... free beer and beverages! 
• Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences  

At Molson Coors we seek diversity. Differing perspectives lead to challenging the expected, which keeps new ideas bubbling up. We’re an equal opportunity employer and invite applications from candidates from all backgrounds, race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic. We take pride in celebrating our unique brew.