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Retail Customer Service Representative - Part-Time

Date:  Nov 25, 2021
Location: 

Golden, CO, US

Requisition ID: 17398 

A Career in Beer:
Our purpose at Molson Coors Beverage Company (formerly MillerCoors) is to delight the world’s beer drinkers and beverage consumers.   We are the world’s family brewer, brewing and selling our beer for over 350 years around the world.  
 
We are Talent Brewers - we believe in our brands and our people; we believe that a truly inspiring and diverse place to work is a must.  We want you to join our team of passionate self-starters who believe the world is full of untapped opportunities. So, if you get fired up about making a real difference as part of a winning team like we do then we want to hear from you.

 

The Headlines:

 

In the role of a Retail Customer Service Representative working at the Coors Brewery in Golden, CO, you will be part of the Visitor Operations Team. You will be responsible for ensuring an excellent shopping experience at the Coors Brewery Gift Shop and various branded e-commerce sites. Our retail rep team members provide professional, courteous, and positive customer service while interacting with customers who are learning and viewing how our delicious beer is made.

 

This position reports to our Retail Supervisor.

 

The Responsibilities:

  • Excellent customer service through positive, professional, and courteous interaction with customers and maintaining solid product knowledge for both gift shop items and e-commerce items.

  • Responsible for maintaining the cleanliness and visual appearance of the shop and displays.

  • Maintain physical store standards through timely ticketing and stocking merchandise and accurately filling out receivers

  • Assist with operational activities including but not limited to an annual inventory process, opening/closing registers.  

  • Assistance with the preparation, execution, and tear down of offsite events.

  • Accurate and timely picking, packing, and shipping of customer orders placed through various e-commerce sites.

  • Quality checking of incoming receipts and preparation for sale on the WEB both at time of receipt and as customer orders are packed.

  • Engaging with consumers via email to provide customer service and occasional interaction with the brand teams to assist with special requests.

 

The Other Qualifications:

  • Strong people skills and excellent verbal communication and presentation skills.

  • Must be at least 21 years of age. High School Diploma or equivalent is required. 

  • Retail or E-commerce experience is preferred, outside experience in an equivalent role is acceptable.

  • As part of the recruitment process, the candidates will be required to provide consent to complete a background check.

  • Must be able to lift and move boxes up to 40lbs

  • Must be able to stand for 95% of shift

  • Must be available to work weekends

 

Work Perks that You Need to Know About

  • As the world’s family brewer we have the scale to make big things happen and still get to know  colleagues on a first name basis across the entire Golden Valley

  • Access to cool brand clothing and swag, top events, beer allotment

  • Participation in our Total Rewards program with  competitive compensation, incentive plans, parental leave, health, dental and other perks

  • Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences

  • We play our part to make a difference – from charitable donations to hitting the streets together to build parks – giving back to the community is part of our culture and who we are.

 

At Molson Coors, the health and safety of our people is our number one priority. That’s why all offers of employment in the U.S. where legally permitted are contingent on the candidate showing proof of being fully vaccinated against Covid 19 (currently one dose of the Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccine) to pass the pre-employment requirements. Individuals with medical issues or religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.  

Job Posting Hourly Rate: $14.50 

 

At Molson Coors we seek diversity. Differing perspectives lead to challenging the expected, which keeps new ideas bubbling up. We’re an equal opportunity employer and invite applications from candidates from all backgrounds, race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic. We take pride in celebrating our unique brew.


Nearest Major Market: Denver