Sr Manager Customer Solutions

Requisition ID: 37111 

Cheers to creating an incredible tomorrow!  

At Molson Coors, we tackle big challenges and defy the status quo.  With a proud legacy of excellence, an incredible portfolio of beer, seltzers, spirits, and non-alcohol brands, and a bold vision for our future... we’re on the path to transforming the beverage industry.  That requires remarkable individuals who are curious, tenacious, and never afraid to fail forward. 

We seek, value and respect everyone’s unique perspectives and experiences knowing that we are stronger together.  We collaborate as a team and celebrate each other’s successes. 

Here’s to crafting careers and creating new legacies. 

Crafted Highlights:    

In the role of Senior Manager of Customer Solutions working in Chicago, you will be part of MCBC America's Commercial Accelerator (ACA).

You will own and develop Category First solutions alongside our cross-functional partners in the ACA and with our Convenience Channel Sales organization, accelerating our ambition to accelerate MCBC’s Category Share performance in this critical channel. Your primary responsibilities will be to lead cross-functional efforts to build best practices in insights and category leadership supporting our Convenience Channel leaders and teams.  

This position reports to our Director of Category Solutions and works closely with cross-functional teams: Sales, Capabilities Teams, and Marketing.

This role will bring Category First thinking to support our categories and geographies across the Americas for the categories in which we operate.

What You’ll Be Brewing:

• Champion a fact-based, Category First selling culture within our commercial organization and alongside the Convenience Channel Teams.
• Be the strategic Convenience Channel partner that works with commercial insights and commercial analytics on the development, execution, and commercialization of the Shopper/Consumer learning agenda to support our award-winning category strategy.
• Create solutions that advance all pillars of category management (space & assortment, feature and promotion, category insights, in-store merchandising) to accelerate MCBC’s performance in the Convenience Channel
• Lead a team of four, including two Category Insights Executives, one Shopper Insights Manager, and one Category Management Analyst, developing their capabilities and supporting them in driving commercial effectiveness.

Key Ingredients:  

• You are an authentic leader. You value and respect differences and believe diversity with inclusion is the key to collaboration and a winning team culture. You have a track record of recruiting, developing, and exporting talent throughout our organization.
• You have a bachelor's degree in business or analytics (MBA preferred) OR 8-10 years of progressive Sales, Category Management, Consumer & Shopper Insights experience.
• You have significant experience with syndicated data (e.g., IRI, Nielsen, Numerator, Kantar, etc.) and have developed team members to think critically and lead with insights.
• You are considered a role model in distilling complex research into clear, compelling, actionable communications.
• You have demonstrated experience leading customer engagements in both space and assortment, pricing strategy, trade promotion strategy, and omnichannel solutions.
• You love a challenge. You complete complex projects quickly and adeptly with your understanding of the business priorities.
• You build relationships and collaborate to get to the desired outcome, demonstrating effective influence & collaboration without formal authority.
• You take accountability for results - acting with integrity and honoring commitments.
• You have a thirst for learning - you are always looking for ways to learn and help one another grow.
• You exhibit our core values.

Beverage Bonuses:   

• We care about our People and Planet and have challenged ourselves with stretch goals around our key priorities   

• We care about our communities, and play our part to make a difference – from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are  

• Engagement with a variety of Business Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization  

• Ability to grow and develop your career centered around our First Choice Learning opportunities 

• Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, retirement plan options with incredible employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with amazing resources 

• Access to cool brand clothing and swag, top events and, of course... free beer and beverages!  

• Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences   

• Benefits include 15 days vacation, 10 paid holidays, 4 personal floating holidays and 64 hours of sick time. 

Job Posting Grade: 13 

Molson Coors is an equal opportunity employer.  We invite applications from candidates of all backgrounds, race, color, religion, sex, national origin, age, disability, veteran status or any other characteristic. If you have a disability and believe you need a reasonable accommodation during the application or recruitment processes, please e-mail jobs@molsoncoors.com.

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