Customer Director (Off Trade)
Burton on Trent, STS, GB
Requisition ID: 38666
Why You Should Join Us
At Molson Coors, we've been bringing people together over a cold beer for more than 200 years. Our award-winning portfolio includes beloved brands such as Cobra, Coors, Carling, Madri Excepcional and Blue Moon, our diverse range also features popular brands like Aspall, Rekorderlig, Staropramen, and Doom Bar.
As a global leader in the beverage industry, we are deeply committed to promoting responsible drinking and driving sustainability. With a presence in over 100 countries and a team of 16,000 employees, we are dedicated to fostering a sustainable future for our communities and championing responsible drinking worldwide.
As a People First organisation, we are committed to supporting flexible working options and are happy to discuss arrangements that suit your needs. This role is on a mobile basis.
About The Role
As a Customer Director in the off trade, you will lead the development and delivery of a customer strategy aligned to Molson Coors’ growth ambitions, creating shared value and long-term success.
You’ll work collaboratively with a multi-functional sales team to build strong customer partnerships and deliver against key business goals. Using customer insight, you’ll help shape decisions, challenge thinking, and identify opportunities for sustainable, profitable growth.
What You’ll Do
- Deliver commercial impact - Own performance across your customer group, using data and forecasting to spot opportunities, manage risk and unlock profitable growth.
- Shape customer strategy - Lead a multi-functional team to deliver a winning Off-Trade strategy, aligning customer needs with brand plans to drive sustainable growth and share.
- Lead & develop your team - Build an inclusive, high-performing environment where people are clear on their goals, supported to grow, and set up for success.
- Bring fresh thinking - Use insight, creativity and collaboration to strengthen our position with customers and across the wider FMCG landscape.
- Build strong partnerships - Develop trusted relationships with key customers and work cross-functionally to deliver great service and long-term value.
About You
- You bring strong commercial leadership experience from customer-facing roles in the grocery/ retail space with the ability to deliver results while balancing customer and business performance.
- You’re skilled at building trusted relationships and influencing a wide range of stakeholders, and have experience leading and developing inclusive, high-performing teams where people can grow and succeed.
- You’re confident navigating complex negotiations, using insight and data to shape decisions and unlock sustainable growth, and bring valuable experience across grocery, convenience, wholesale or similar channels (FMCG or related sectors).
- Experience at a senior level, developing future leaders, or enhancing brand and business reputation is a plus.
We know not everyone will meet every requirement. If you’re excited about this role and believe you can make a difference, we’d love to hear from you.
About Us
- We’re one of the UK’s Most Attractive Employers winning the Top Employer award for the last 13 years.
- Flexible work programmes to ensure a work life balance is maintained such as our market leading Moments That Matter for significant moments in your life.
- Commitment to the physical and mental wellbeing of all our people reflective of our People First value.
- We’re committed to raising industry standards and leaving a positive imprint on our employees, consumers, communities, and the environment.
Molson Coors; Brands to Love, Careers to Last
Molson Coors Beverage Company is an Equal Opportunity Employer, and we seek, value and respect everyone’s unique perspectives and experiences knowing that we are stronger together.
Our aim to build a skilled and highly engaged workforce that unites around our shared values and reflects our diverse marketplace; and foster a workplace where all employees’ unique talents, skills and perspectives are valued and leveraged – where all people feel that we are #BetterWithYou. This makes our talent strategy simple – we want the best talent in all our roles, regardless of their background.
We are Disability Confident Committed. If you require any additional assistance or adjustments in advance of, or during the application and/or hiring process, please contact us at careers@molsoncoors.com.
We want you to succeed and will be happy to support you.