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EBS Customer Service Representative

Date:  Nov 25, 2022
Location: 

Milwaukee, WI, US

Requisition ID: 23870 

A Career in Beer and Beyond:  

Our purpose at Molson Coors Beverage Company is to brew beverages that unite people to celebrate all life’s moments.  We’ve been brewing iconic brands for over 350 years and are now proud to be offering a modern portfolio that expands beyond the beer aisle.    

  

We are Talent Brewers with our culture rooted in our core Values.  We believe in our brands and our people, and that diversity WITH inclusion is the key to a winning team culture.  We want you to join our team of brand ambassadors who believe the world is full of untapped opportunities.  So, if you get excited about making a real difference as part of a winning team like we do, we want to hear from you.   

  

The Headlines:    

In the role of Employee Beer Sales Retail / Customer Service Representative working in Milwaukee, WI, you will be part of the Guest Relations Team. You will provide great customer service to our employees and retirees at our Milwaukee Campus Employee Beer Sales store, utilizing a strong knowledge of retail operations. You will assist in the movement of beer inventory, facilitate intake and prep of all retail merchandise, create merchandising displays . Successful candidates consistently maintain and provide a safe customer experience adhering to all MCBC safety protocols.

 

This position reports to the Guest Relations Retail Supervisor and works closely with the Milwaukee Brewery and Guest Relations Teams.

  

 

The Responsibilities: 

 

  • You will utilize strong customer service skills to provide an inviting atmosphere for employees and retirees.
  • You will assist with retail-based operations including, but not limited to, inventory assessments, P.O.S. transactions, and daily opening/closing procedures.
  • You will train and certify on forklift and motorized pallet jack machinery and will be required to lift up to 50 lbs. and/or stand/sit for extended periods of time as required.
  • You will assist with all aspects of beer inventory including unloading trucks, moving beer to the sales floor, preparing dump beer and maintaining min/max inventory levels.

 

The Other Qualifications:  

  

  • You have at least 1-2 years' experience in Retail Operations.
  • You love a challenge. You complete complex projects quickly and adeptly with your understanding of the business priorities
  • You build relationships and collaborate to get to the desired outcome
  • You take accountability for results – acting with integrity and honoring commitments  

 

 

Work Perks that You Need to Know About:  

 

  • We care about our People and Planet and have challenged ourselves with stretch goals around our key priorities  
  • We care about our communities, and play our part to make a difference – from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are 
  • Engagement with a variety of Employee Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization 
  • Ability to grow and develop your career centered around our First Choice Learning opportunities
  • Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, 401k option with incredible employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with amazing resources
  • On site Pub access to cool brand clothing and swag, top events and, of course... free beer and beverages! 
  • Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences 

 

At Molson Coors we seek diversity. Differing perspectives lead to challenging the expected, which keeps new ideas bubbling up. We’re an equal opportunity employer and invite applications from candidates from all backgrounds, race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic. We take pride in celebrating our unique brew.


Nearest Major Market: Milwaukee