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Sr Mgr Customer Service and Supply

Date:  Sep 25, 2022

Golden, CO, US

Requisition ID: 22898 

A Career in Beer:    

Our purpose at Miller Coors a Molson Coors Company is to delight the world’s beer drinkers.   We are the world’s family brewer, brewing and selling our beer for over 350 years around the world.   


We are TalentBrewers - we believe in our brands and our people, we believe that a truly inspiring and diverse place to work is a must.  We want you to join our team of passionate self-starters who believe the world is full of untapped opportunities. So if you get fired up about making a real difference as part of a winning team like we do then we want to hear from you. 


The Headlines:   

In the role of Sr. Manager Customer Service & Supply working in [insert region/city] you will be part of the Customer Service Supply Chain/Warehouse Team in Brewery Operations. You will be responsible for providing leadership and for optimizing results in all areas of customer service and supply including distribution, transportation, production services and scheduling. 


You will lead customer service departmental operations, towards the vision of a high performance team culture and drive change management initiatives to continually improve both plant and process operations to meet World Class Operations Standards. You will contribute to the operations manager group on site developing short term tactics and contributing to the brewery strategy over a 5 year time horizon. 


This position reports to the VP & Plant Manager and works closely with brewery leadership team, unit managers, production supervisors, skilled trades and brewery workers. 


The Responsibilities:  

  • Leads and is responsible for production scheduling, financial and operational performance, inventory and material management, asset care and reliability, and project engineering for customer service and supply 

  • Ensures high quality products are warehoused and shipped cost effectively through maximizing operational efficiency and reliability  

  • Leads and supports brewery safety, sustainability, and environmental initiatives. 

  • Develops local strategies and tactics in alignment with the brewery and integrated supply chain strategic plan. 

  • Is key interface with distributors and field sales to ensure that brewery quality and service levels are exceeding distributor needs in collaboration with corporate customer service. Represents the brewery to our distributors and trade customers 

  • Collaborates and coordinates with external and internal customers to ensure optimal customer service.   

  • Acts as the functional business owner for projects that impact the area of responsibility. 


The Other Qualifications: 

  • You will have a Bachelor’s degree in business or technical field.  We prefer you have a Master’s degree. 

  • You will have a minimum of 8 years’ experience in progressive roles in a manufacturing environment, with minimum of 2 years’ previous experience managing exempt level employees. 

  • We prefer your previous experience to be managing warehouse/supply chain operations in a manufacturing environment. 

  • Possess a proven track record of achievement in a high speed, high volume manufacturing environment 

  • Demonstrable evidence of driving World Class Supply Initiatives to deliver on challenging objectives  

  • You are serious about delivering results, and take pride in a proven track record in delivering.   

  • You are a motivated leader that can inspire others; you respect your commitments and are able to obtain optimal results from your team through respect and development  

  • You are a skilled negotiator focused on the client; your constant curiosity fosters your innovative style and you can equally execute ideas given to you  


Work Perks that You Need to Know About:   

  • As the world’s family brewer we have the scale to make big things happen and still get to know  colleagues on a first name basis across the globe  

  • We play our part to make a difference – from charitable donations to hitting the streets together to build parks – giving back to the community is part of our culture and who we are 

  • You can become a Certified Beer Enthusiast through in-house training that includes everything from brewing techniques to beer tasting and food pairings   

  • Access to cool brand clothing and swag, top events, beer allotment, an Employee Assistance Program and discount plans  

  • Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, and dental  

  • Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences  


At Molson Coors, the health and safety of our people is our number one priority. That’s why all offers of employment in the U.S. where legally permitted are contingent on the candidate showing proof of being fully vaccinated against Covid 19 (currently one dose of the Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccine) to pass the pre-employment requirements. Individuals with medical issues or religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement. 

Job Posting Salary Range: $125,800 - $180,800 


At Molson Coors we seek diversity. Differing perspectives lead to challenging the expected, which keeps new ideas bubbling up. We’re an equal opportunity employer and invite applications from candidates from all backgrounds, race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic. We take pride in celebrating our unique brew.

Nearest Major Market: Denver