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Team Leader Order-To-Cash

Date: 
Location: 

Bucharest, B, RO

Company:  MolsonCoors_GBSRomania

Requisition ID: 10107

The Order to Cash Team Leader is responsible to deliver high quality services in Order to Cash processes to MCBC entities in scope by leading a team of Order to Cash specialists. In this role, he/she drives operations KPI's adherence and continuous improvement by motivating team members, assessing performance and properly escalate and propose improvement plans.
 

KEY RESPONSIBILITIES
 Process

  • Coordinate operations for designated process and team;
  • Deliver on agreed KPIs, escalate when case and implement corrective actions plans;
  • Ensure that Order to Cash Process Maps and SOP's are followed and process controls are in place.

 People

  • Adhere to MCBC HR practices in terms of people retention, performance assessment, motivation and talent development;
  • Perform Individual Performance reviews with the team members;
  • Develop action plans, coaching and mentoring team members, developing talent, organizing career path meetings with team members;
  • Owns 100% accurate and timely inputs for the team they supervise for salary, leaves and incentives and other HR processes like employee health and safety regulations etc.;
  • Ensure all team members are aware of KPIs for agrees deliverables and of current & expected performance output.

 Stakeholder management

  • Build strong and effective relationships with Order to Cash actors in Business Units;

 Support technology implementation

  • Support tools implementation by creating capacity in the team and allocating staff to both operations and projects;

 Continuous improvement

  • Identify improvement opportunities on processes, raising them as proposal to next level for validation. Responsible for testing and implementation;

 Migrations

  • Execute on growth plan and agreed transitions for designated teams/processes.

 

SKILLS & RELEVANT WORK EXPERIENCE

  • (+) 2 years’ experience in Order to Cash processes
  • Team coordination experience preferred
  • Prior experience in Shared Service Centers highly preferred

At Molson Coors we seek diversity. Differing perspectives lead to challenging the expected, which keeps new ideas bubbling up. We’re an equal opportunity employer and invite applications from candidates from all backgrounds, race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic. We take pride in celebrating our unique brew.