Process Improvement Specialist HTR

Requisition ID: 40478 

Molson Coors is a leading brewer with 18,000+ employees, 30+ breweries and 130+ beer brands, consumed in more than 50 countries. Our GBS history in Romania started in 2017, when Molson Coors Global Business Services was established in Bucharest, and since then we have become a 650 people strong organization and growing continuously.

We deliver centralized operations to our Molson Coors Business Units across the Globe in Finance, Master Data, Commercial, HR and IT Business Services. Our impressive brands portfolio across the world includes Miller Genuine Draft, Madri, Staropramen and Bergenbier.

With in-depth expertise on each Hire to Retire functional area, including systems and tools, the role is supporting the Process Improvement Manager on improvement opportunity identification and on execution of the HTR roadmap (process migrations, IT implementations, process standardization and simplification, operational excellence initiatives).

KEY RESPONSIBILITIES:

• Develop means and methods of capturing, processing, anaysing and reporting on the current process and team performance
• Provide guidance in handling complex and/or cross-functional problems and work with other functional areas in resolving escalated complaints or disputes
• Act as Continuous Improvement champion at the tower level, encouraging teams to identify and log ideas the in Idea Management System (IMS), coaching on problem statement and benefit estimation, ensuring idea replication and best practice sharing from one team to another; approve ideas in IMS, basis need
• Contribute to technology deployments, upgrades and tool implementations (gather business requirements, design functionalities, design UAT scenarios, coordinate UAT testing, provide trainings to end users, execute change and communication plans)
• Create/update process maps, service catalogues, RACI charts - while supporting various process improvement initiatives
• Support process migrations projects, from baselining to steady state - participate in discovery workshops, map processes, propose KPI and controls, oversee knowledge transfer and process stabilization

SKILLS & RELEVANT WORK EXPERIENCE:

Required:

• Minimum 2-3 years’ experience with SSC/GBS/BPO
• Demonstrated experience working across multiple functions, building strong stakeholder relationships, and leading initiatives that require alignment across HR, Finance, IT, and other business teams
• Demonstrated mindset for leveraging AI and automation to improve business processes and employee experience.
• MS Office (Excel, Power Automate, Power Apps, Power BI)
• Experience with Visio
• English Language - Proficient level (B2 and above)

Preferred: 

• Minimum 5 years in HR (preferably in Employee administration and Helpdesk)
• Experience working with SucessFactors, ServiceNow

Job Posting Grade: 10
 

Molson Coors Global Business Services is an equal opportunity employer.  We invite applications from candidates of all backgrounds, race, color, religion, sex, national origin, age, disability, veteran status or any other characteristic. If you have a disability and need any kind of support during the application or recruitment process, please send us an email at GBScareers@molsoncoors.com and our team will gladly assist you.

 Pay and Benefits:

At Molson Coors Global Business Services, we believe in rewarding our people fairly, transparently, and equitably for the impact they make.

Our Total Rewards package includes a gross base salary of lei147,400.00 - lei193,500.00 (posting salary range) plus a  15 % target annual bonus, alongside a comprehensive benefits offering designed to support different needs and life stages: a medical subscription (with dental and vision coverage), life insurance, a monthly budget to spend on flexible benefits, wellbeing support, an Employee Assistance Programme and 22 days annual leave with additional days off for vintage and birthday. 

The salary range shown above reflects what we, in good faith, believe we would pay for this role at the time of posting. Final pay is based on a number of non‑discriminatory factors, such as previous experience, skills and internal equity.