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Operations Manager HTR

Date:  Jan 6, 2021

Bucharest, RO

Company:  MolsonCoors_GBSRomania

Requisition ID: 14311

The Hire to Retire Data Operations Manager is responsible with delivering high quality Hire to Retire operations to the Molson Coors entities in their portfolio, by managing a team of Team Leaders Hire to Retire.

In this role, he/she drives initiatives at department level to meet the key performance indicators and to continuously improve processes. Moreover, he/she motivates the team members to come up with continuous efficiency ideas, evaluates people’ performance and suggests improvement plans at individual level.




Process Responsibilities
• Coordinates process standardization.
• Delivers as per the performance indicators agreed and escalates to appropriate stakeholders in case improvement plans are needed.
• Provides data and reports to help business decisions.

• Presents performance indicators and results in operational meetings; performs trend analysis and implements continuous development and improvement initiatives.
• Ensures activities at department level are in accordance with the standard operating plans in place and that process controls/quality checks are performed.

• Manages and supports the Team Leaders in his/her team so that they deliver the expected results through their teams.

• Complies with the Molson Coors human resources policies and practices to retain employees, evaluate performance, motivate and grow talent.
• Holds meetings to review individual and team performance with his/her team.
• Comes up with action plans and guides team members to apply them; sets-up personal development meetings with team members.
• Is responsible to set-up team meetings to find opportunities for process improvement and for developping team talents.
• Is involved in handling difficult situation at team and department level.

• Is fully responsible with his/her team introducing in time and accurate all information related to salary, holiday, bonuses and other human resources processes, including health and safety.
• Ensures that all team members are aware of the agreed performance indicators for the activities performed.

Stakeholders Management
• Constantly builds-up, improve and maintains efficient relationship with business stakeholders in the legal entities supported by their team.
• Offers coaching to his team as regards improving and maintaining efficient relationships with business stakeholders.

Financial Responsibilities
• Service delivery within the Hire to Retire budget.

• Drives productivity improvement initiatives at team/department level.
• Identifies opportunities to increase income and reduce costs.

Compliance Responsibilities
• Provides all necessary documentation for audit controls/SOX.
• Complies to the company’s internal policies.
• Respects the internal health and safety rules and regulations, fire protection and environment protection as stipulated by the Romanian law.
• Is responsible with data privacy as per the internal regulations.
• Informs his/her direct Manager about any action or conduct that is not compliant with the internal regulations.
• Is responsible with using the company’s resources with work related purposes only and in the company’s benefit.
• Treats everyone with respect, be ethical, lawful and trustworthy; builds trust based relationships with  Stakeholder, irrespective of their hierarchical level or Business Unit.

• Respects and promotes the image of the company and the code of conduct.
• Is responsible with using the company’s tools and equipment in the right manner.
• Is responsible with respecting the Travel and Expense Policy in place at company level.


New Technologies Implementation
• Monitors the system implementation projects as per the company’s policies.
• Supports the implementation of new technologies ensuring there is enough capacity in the team both to maintain business as usual and get involved in projects.

Continuous Improvement responsibilities
• Identifies opportunities for process standardization.
• Is responsible with reviewing and validating improvement ideas proposed by team members; ensures ideas are implemented at all teams’ level.

Transition Management
• Coordinates knowledge transfers, being involved in baseline, execution and stabilization.


Skills & Relevant Work Experience:


  • (+) 4 year prior experience in a team management role
  • (+) 3 years prior experience in human resources
  • Good Stakeholder and conflict management skills
  • Good communication and negotiation skills
  • Interviewing skills
  • Project Management skills
  • Change management skills
  • Continuous improvement mindset
  • Strong communication skills (written and verbal)
  • Advanced English level, both written and spoken
  • Strong time management and prioritization skills
  • Strong analytical and problem-solving abilities
  • Team player, able to create good relationships and achieve results as a team


  •  Previous experience in Hire to Retire is a plus
  •  Previous experience in Shared Service Centers is preferred


At Molson Coors we seek diversity. Differing perspectives lead to challenging the expected, which keeps new ideas bubbling up. We’re an equal opportunity employer and invite applications from candidates from all backgrounds, race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic. We take pride in celebrating our unique brew.