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Continous Improvement and Digital Program Manager

Date:  Mar 24, 2021

Bucharest, B, RO

Company:  MolsonCoors_GBSRomania

Requisition ID: 15225

The CI & Digital Portfolio Manager is the lead of the team responsible for the delivery of process innovation and continuous improvement initiatives across multiple geographies and functions serviced by GBS.
The role owner is responsible to drive a culture of continuous improvement within the GBS while leveraging Lean Six Sigma frameworks along with rapid automations technologies available on the market and provided by the company.


Key Responsabilities

Delivers the continuous improvement strategy for GBS at a global level, ensuring the delivery of the CI framework and integration between GBS centers, global structures and serviced BUs. Partners with the Business Process Excellence (BPE) team and chairs the relevant governance body for CI initiatives. 
Manages the GBS Continuous Improvement portfolio, ensuring appropriate reporting mechanisms are followed 
Defines along with L&D team the CI training curricula for GBS employees and occasionally delivers in-house trainings on CI tools and methodologies deployed in GBS 
Takes an active role in guiding GBS employees through the delivery of CI initiatives.
Provides project management based on need, for selected process optimization initiatives
Coordinates and ensures integration between functions for specific technology deployments within GBS  

Skills & Relevant Work Experience

Experience of designing or implementing a framework of continuous improvement in a multifunctional GBS / BPO / Shared Services Center
Excellent understanding of continuous improvement concepts including Six Sigma, Lean, value stream mapping
Experience of hands-on implementation of continuous improvement programs and Lean solutions
Ability to set-up, facilitate and lead service improvement/’WorkOut’ sessions with a range of business stakeholders
Previous experience with Robotics Process Automation
Excellent verbal and written communication skills and the ability to interact professionally with adverse group of Partners, senior managers, and subject matter experts


Job Posting Grade: 12 


At Molson Coors we seek diversity. Differing perspectives lead to challenging the expected, which keeps new ideas bubbling up. We’re an equal opportunity employer and invite applications from candidates from all backgrounds, race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic. We take pride in celebrating our unique brew.