Claims Specialist

Requisition ID: 38639 

Molson Coors is a leading brewer with 18,000+ employees, 30+ breweries and 130+ beer brands, consumed in more than 50 countries. Our GBS history in Romania started in 2017, when Molson Coors Global Business Services was established in Bucharest, and since then we have become a 650 people strong organization and growing continuously.

Claims specialist handles the claims process and monitor records involving these claims. Compiles and analyzes claims-associated data and documentation and perform related duties including tracking trends, noting patterns, and watching to detect any irregularities. They should perform or oversee investigations to validate the legitimacy of claims or verify the accuracy of invoiced amounts. Should serve as a liaison between numerous internal departments, including customer service, accounts receivable, supply chain and others.

KEY RESPONSIBILITIES:

• Manage claims for customers including freight, shortages, overages, damages, chargebacks and any related claims tasks;
• Documents specific claims by completing and recording forms, reports, logs
• Resolves claims by approving or denying documentation, calculating benefits due, and determining compensation settlement.
• Prepares reports by collecting, analyzing, and summarizing information
• Maintains quality customer service by following customer services practices and responding to inquiries

SKILLS & RELEVANT WORK EXPERIENCE:

Required:

• Deep analytical and problem-solving skills
• Strong negotiation and decision-making skills
• Good numerical and financial skills
• Computer skills, including experience with SAP ERP system, CRM system,and Microsoft Office, particularly Excel
• Language skills : English B2-C1

Preferred:

• Prior experience in a similar role

#LI-Hybrid

Molson Coors is an equal opportunity employer.  We invite applications from candidates of all backgrounds, race, color, religion, sex, national origin, age, disability, veteran status or any other characteristic. If you have a disability and believe you need a reasonable accommodation during the application or recruitment processes, please e-mail jobs@molsoncoors.com.