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Title:  Director Channel Strategy & Customer Solutions

Date:  Oct 14, 2021

Toronto, ON, CA

Requisition ID: 18462 


A Career in Beer and Beyond:  


Our purpose at Molson Coors Beverage Company is to brew beverages that unite people to celebrate all life’s moments.  We’ve been brewing iconic brands for over 350 years and are now proud to be offering a modern portfolio that expands beyond the beer aisle.    


We are Talent Brewers with our culture rooted in our core Values.  We believe in our brands and our people, and that diversity WITH inclusion is the key to a winning team culture.  We want you to join our team of brand ambassadors who believe the world is full of untapped opportunities.  So, if you get excited about making a real difference as part of a winning team like we do, we want to hear from you.   


The Headlines:

In the role of Director, Channel Strategy & Customer Solutions working in Toronto you will be part of the Ontario & West Retail Sales team. This position reports to the VP of Retail Sales and will work closely with the National brand & regional commercial teams across Ontario & Western Canada.  


The Responsibilities:

  • As a key partner to the Ontario-West retail sales VP, this individual is accountable for establishing the strategic direction for the different Channels in the Region and leading a team that can build channel specific customer solutions that deliver unique value to our strategic customers, for example TBS, LCBO & BCLS account for circa 33% of our MCBC revenue.
  • Managing the 3 Sr. Customer Solutions managers, this individual is accountable for a $13M budget and to lead the Joint Business Team strategy with our customers board of directors aligning Molson resources against Customer needs in a way that drives mutual growth.
  • Stakeholder Management: accountable for >$550M in annual revenue
    • Skilled at bringing together a virtual support team to add true value to our customers:
      • Commercial Centre of Excellence
      • Advanced Analytics team
      • Pricing & revenue management strategy team.
      • Lead role on Integrated Business Planning process
  • Customer Management: responsible for Board level customer engagement through the joint business planning process, this individual will steward the annual plan with the KAM teams & customers (TBS, LCBO & BCLS), ensuring the activations align to the portfolio and LRP strategies.
  • People Management: Attracts, leads and manages a team of 4 people to deliver against all business targets & develop talent.


The Other Qualifications:

  • Ability to build and execute strategies that deliver improvements in performance
  • Established track record of performance
  • Strong communication and alignment skills
  • Strong Change management skills with ability to establish process improvements to drive better communication, forecasts, and alignment with internal and external stakeholders.
  • Define KPI’s Influence leadership through business case building to drive continuous improvement for the region
  • Play a support role through Joint business teams to ensure we listen with our customers on their existing and emerging needs.
  • Manage a team with a focus of delivering unique solutions to customers
  • Strong P&L & Budget management skills.
  • University diploma required (MBA preferred)
  • 10+ years of Sales and/or cross functional commercial experience
  • Previous leadership / management experience
  • Experience of operating effectively within a matrix organization / “global brand’ structure.
  • Demonstrates effective influence and collaboration within and beyond the commercial function/throughout the organization
  • Ability to translate theory into strategy and strategy into actionable plans


Work Perks that You Need to Know About:  

  • We’re one of Canada's Most Attractive Employers
  • We’re an international Brand Building Company that still understands our roots as the world’s family brewer
  • Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences
  • We play our part to make a difference – from charitable donations to hitting the streets together to build parks – giving back to the community is part of our culture and who we are
  • Flexible work programs
  • You can become a Certified Beer Enthusiast through in-house training that includes everything from brewing techniques to beer tasting and food pairings
  •  Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental and pension benefits
  • Access to cool brand clothing and swag, top events, beer allotment, discount plans and an Employee Assistance Program


At Molson Coors we seek diversity. Differing perspectives lead to challenging the expected, which keeps new ideas bubbling up. We’re an equal opportunity employer and invite applications from candidates from all backgrounds, race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic. We take pride in celebrating our unique brew.