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LMS Analyst

Date:  Sep 2, 2019
Location: 

Milwaukee, WI, US

Requisition ID: 7613 

Learning Management Systems Analyst

The Learning Management System (LMS) analyst will be a subject matter expert for ongoing administration and application support for the SuccessFactors LMS. Specifically, you will provide support for user management, learning management, content management, and overall systems capabilities management.

You will partner with HR and People Development Leadership team members to discuss and make suggestions based on best practices in addressing new requirements (new forms, fields, functionalities, etc.). 
 

Key Responsibilities
 

Process:
 

  • Look for opportunities to streamline the business processes by modifying and or creating procedural documentation
  • Identify areas where automation can improve administrators’ tasks and save time. Implement these improvements within the LMS tool.
  • Understand how to execute all major LMS day-to-day administrative tasks and provide expertise to other team members as necessary.
  • Support the governance within the LMS.
  • Work actively with team members to effectively deploy training programs.
  • Lead the development of process maps, standard operating procedures, FAQ's, job aids, smart forms, etc. related to administrating training programs and executing tasks in the LMS.
  • Generate and schedule standard reports as well as creating ad hoc reports.
  • Provide troubleshooting expertise to LMS users on an ad-hoc basis.
  • Determine and monitor the assigned course development work and plan to ensure quality learning solution outputs and on-time delivery within the LMS  
     

Stakeholder Management:
 

  • Builds and maintains strong and effective relationships with various team members in the Business Units.
  • Ensures delivery of excellent customer service to ensure quality services / agreed to KPIs are delivered to the business units.
  • Builds and maintains relationships by collaborating with business unit and department team members to foster trust, commitment, accountability and results.
  • Participates on LMS change management / governance meetings as necessary  
     

Education and Experience
 

  • Bachelor’s degree
  • At least 3 years’ experience as an analyst/administrator or consultant of the SuccessFactors Learning Management System or similar systems such as Workday, Saba, SumTotal, etc. 
  • Must have excellent Excel skills to generate reports or customize data imported from SuccessFactors
  • Excellent problem solving and troubleshooting skills.
  • Strong project management and time management skills.
  • Self-starter, quick learner requiring minimal direct supervision at times.
  • Quality oriented with a keen eye towards attention to detail

 

At Molson Coors, we seek diversity. Differing perspectives lead to challenging the expected, which keeps new ideas bubbling up. We’re an equal opportunity employer and invite applications from candidates from all backgrounds, race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic. We take pride in celebrating our unique brew.


Nearest Major Market: Milwaukee