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Service Engineer

Date:  Feb 11, 2019
Location: 

Albany, GA, US

Requisition ID: 5598 

A Career in Beer:  

 

Our purpose at MillerCoors, a Molson Coors Company, is to delight the world’s beer drinkers.   We are the world’s family brewer, brewing and selling our beer for over 350 years around the world.  We’re Talent Brewers - we believe in our brands and our people, we believe that a truly inspiring and diverse place to work is a must.  We want you to join our team of passionate self-starters who believe the world is full of untapped opportunities. So, if you get fired up about making a real difference as part of a winning team like we do, we want to hear from you.

 

The Headlines:  

 

In the role of Service Engineer working in Albany, Georgia you will be part of the Brewery Infrastructure IT Operations team. This role is responsible for the on-site technical support for deskside, network, and server technologies in a manufacturing environment. This includes a broad spectrum of administration and support services to include infrastructure (hardware/software), networks, servers, reporting, diagnostics, and administrative functions. This position will be responsible for the delivery of projects, initiatives, and contracted services to ensure successful outcomes in support of company/manufacturing goals.

 

The Responsibilities:  

  • Provide Service Delivery for IT vendors and manufacturing vendors in a high availability environment
  • Provide End User Support including Virtual Desktop Infrastructure (VDI)
  • Provide Technical Leadership to IT Portfolio and initiatives
  • Act as a liaison between customers and escalated support during problem escalations.
  • Provide off hours support to critical incidents on a rotational schedule.

 

The Technology:

 

Desktop hardware technologies including: VMWare VDI, Desktop Imaging Technologies, Deskside patching technologies (SCCM / Shavlik), Mobility Management Solutions, Mobile Technologies (IPad, Mobile Phones), Video streaming technologies (Conference Room Tech. Setup and troubleshooting), Asset management.

 

Server: Microsoft Windows Server OS server management and administration, VMware virtualization technologies, Storage Administration (SAN / NAS)

 

Network: Cisco Switches, Cisco VoIP, Network tools to troubleshoot issues (Solarwinds / Snort / Wireshark).

 

The Other Qualifications:

  • You have a bachelor’s degree.
  • You have a minimum of 5 years of experience in a technical support role for desk side technologies.
  • You understand network and WINTEL server technologies
  • You love a challenge. You complete complex projects quickly and adeptly with your understanding of the business priorities.  You act with appropriate urgency to various market events and trends
  • that require a quick turnaround in plans and strategy 
  • You are a confident and competent communicator. You are diplomatic, professional and exercise great judgment in developing and maintaining excellent business relationships within the business

 

Work Perks You Need to Know About:  

  • As the world’s family brewer we have the scale to make big things happen and still get to know  colleagues on a first name basis across the globe
  • We play our part to make a difference – from charitable donations to hitting the streets together to build parks – giving back to the community is part of our culture and who we are.
  • Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental and pension benefits
  • Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences

 

At Molson Coors we seek diversity. Differing perspectives lead to challenging the expected, which keeps new ideas bubbling up. We’re an equal opportunity employer and invite applications from candidates from all backgrounds, race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic. We take pride in celebrating our unique brew.


Nearest Major Market: Albany GA